We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of justlittlekids (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://justlittlekids.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bag good, came very quickly. Thank You for this store
21 Sep 2018 22:21
Bag good, material or a series of кеёнки, waterproof, Velcro convenient and fasteners for stroller too, handling is not convenient and constantly rope slides, necessary to correct it. AND the whole bag good, come quickly. Thank you to recommend.
21 Sep 2018 06:30
Good quality, fast shipping
20 Sep 2018 13:03
This nicely for not carry big bag.
20 Sep 2018 10:29
19 Sep 2018 13:28
Thought it was a little bigger
14 Sep 2018 07:59
great organizer. good quality
13 Sep 2018 01:59
Very good quality and fast shipping thank you
10 Sep 2018 12:03
Very fast the get the Portugal. Good quality/price
9 Sep 2018 07:02
Come in CET very fast, about 2 weeks. Sewn och bad, the 3 day use fell off remesho, although bricks did not wear it, and stick thread can smell will hold it for about a month :( see store NC communicate.
26 Aug 2018 10:33
25 Aug 2018 05:32
Very satisfied with this bag. Looks beautiful, and of a good quality.
19 Aug 2018 23:31
Not Leads zipper. Pro the central area DL Velcro cover almost entirely. Side Leads for fasten the water or bibes Loa. The compartment for the wipes is Super practical. Very good quality price. X others sites worth more than double.
17 Aug 2018 19:11
The fabric is thinner than I expected but good size and very spacious. Can fit all the stuff that I needed for a day out. It is a good enough product for its price.
15 Aug 2018 04:45
Happy bag, lightweight version instead of the one that was complete. Roomy enough.
8 Aug 2018 08:18
Very fast delivery to МО-9 days! Like the bag, easily mounted. All advice
8 Aug 2018 00:31
7 Aug 2018 13:33
As I expected. I Wear diapers, a change of clothing, wipes and my 4 stuff. Very happy and of sufficient quality