We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of justlittlekids (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://justlittlekids.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Begovel good. Light. The Material Is plastic. The 1,2G. The rules. True and daughter 8 years tested, was tested))) Delivery of RF super fast!! The Only drawback:, label the "frame" were torn and wheel (RIMS) A little shabby.
15 Sep 2018 08:41
Nice trick for kids. Like children.
14 Sep 2018 01:20
good quality and fast delivery. thanks
14 Sep 2018 00:04
7 Sep 2018 06:27
3 Sep 2018 09:06
Thank You very much! Order delivery from Russia very quickly sent by courier :))) bike very satisfied :))
27 Aug 2018 14:54
A simple-minded! AND for children under 1,5 years! Very small! Come to order in 3 days! Courier to your home! AND it's great!!!
22 Aug 2018 07:57
ואוו fast מאד thank you very much
21 Aug 2018 06:57
7 Aug 2018 03:47
Labai smagus, siuntimas 7 dienos dėžutė buvo labai sulamdyta, bet dviratukas sveikas, rekomenduojam
2 Aug 2018 04:43
Order the red, but it was not available. The Seller is proposed to change the orange. Will be delivered in 2 days. Box wrinkled. When collect, complementing the review.
1 Aug 2018 11:12
Came. Whole. For baby 1,6 seems to be small.
1 Aug 2018 04:03
Very fast for receiving
31 Jul 2018 07:09
Very fast, got in 2 weeks
30 Jul 2018 09:05
All as the picture. For young children. It 'S very fast, about two weeks.
30 Jul 2018 04:17
He liked. I thought it more. (bigger) Thank you
27 Jul 2018 00:36
Very fast the. Shipping recommend
26 Jul 2018 07:09
Good product. My 11-months-old kid rides it like a pro. Assembly instructions are not very clear but even with no explanation anybody should be able to figure it out without a problem. It came with a plastic wrench, so no additional tools were needed.